Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortles
Also listed in Feedback Analytics, Experience Management, Payment Processing, Conversational Support, SMS Marketing
User friendly layout and dashboard, and you can respond to reviews, check your NPS score, and review your client referrals all in one website. Constantly evolving to expand to more channels, such as YELP. Great program. AI generate reviews are especially helpful. Review collected by and hosted on G2.com.
SOCi is an all-in-one platform for multi-location marketers to reach and engage their local customers across 100s or 1000s of local search, social, and review pages.
Also listed in Multi-Location Marketing Platforms, Store Locator, Local Listing Management, Chatbots, Local SEO
Being able to schedule and post content across multi-locations via social media platforms and being able to manage those locations too.
We're able to monitor and respond to customer reviews across Google and Facebook by creating am automate review reponse which helps us maintain consistency and efficiency do to a busy work enviroment.
The newest addition of AI-powered insights and automation - We dig! The recommendatons for responses and text wording has been an encouraging new feature that we've enjoyed since it's been added!
Upsides for us have been many but reducing the need for multiple tools by consolidating marketing efforts into one platform speaks volumes for our company.
-Consistency and Brand Control have been helpful to us and allows my personally some room to breath knowing there's a gatekeeper for unauthorized or inconsistent content from being posted. Review collected by and hosted on G2.com.
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback
Also listed in Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO
So at first when our company made the change, it was a bit furstrating. The learning curve was the cause, I had just mastered the previous software that was used. What help me was the traing, and just taking my time to go through the software and check out each option that was available to me. Most recently I have used the AI generated post for verbiage which is "AMAZING"! I also like the feature for reviews where it help you with what to say so that your responses remain netural. Love it!! Review collected by and hosted on G2.com.
Referral Factory is an incredibly easy to use referral marketing solution, geared at helping you get more referred customers. You can 'build your own referral program in under
Also listed in Sweepstakes, Employee Referral, Affiliate Marketing
I really liked the ease of use of the Referral Factory dashboard. Setting up a referral program and keeping track of the process was a breeze. It is very helpful to have all the features and user data in one place. Particularly love the option to keep track of referral payouts. From an user pov, liked having the option to share across various social channels. Highly recommend to anyone looking to set up a referral funnel. Review collected by and hosted on G2.com.
Inbound Marketing Platform
Also listed in Customer Advocacy, Social Media Analytics, Social Media Management
I learned how important Google reviews are, but I wasn't consistently asking for reviews. NiceJob easily integrated with my CRM and automatically started asking my customers for Google reviews.
I know I can fo even more, but this was so easy and affordable and way better than what I was (wasn't) doing.
It helped me more than double my revenue in the year since I started. It also helped me dramatically lower my marketing costs because the reviews caused Google to send MANY more leads my way that value 5 star reviews.
I also have been able to raise my prices because the reviews help people who value great service find me. The Google algorithm seems to love consistent, 5 star, descriptive reviews and Nicejob is delivering those.
You still have to earn a good review, but Nicejob helps make sure you and your ideal prospects take advantage of it. Review collected by and hosted on G2.com.
Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence a
Also listed in Store Locator, Customer Advocacy, User-Generated Content, Local Listing Management, Local SEO
What I like about Synup is the way the platform functions. It is so easy for me to manage my social media handles from a single dashboard without having to toggle from one tab to another. I can schedule posts ahead and go to sleep. Review collected by and hosted on G2.com.
Grow and maintain revenue faster with G2’s full-funnel marketing and selling solutions.
Also listed in Online Reputation Management, Technology Review Platforms
G2 has been instrumental in showcasing our software's strengths and building social proof. The platform is intuitive and easy to use, with straightforward features. Their customer service team is responsive and supportive, always quick to provide helpful guidance. Being on G2 has positively impacted our visibility, as many prospects trust the reviews and badges when making purchasing decisions. It’s reassuring to know we’re meeting our audience where they’re already looking for insights. Review collected by and hosted on G2.com.
Herdify is a SaaS platform that helps marketers increase sales by amplifying the power of offline word-of-mouth and herd behaviour. Powered by AI, Herdify targets offline wo
Simply, easy to use and delivers results.
Using Herdify has streamlined how we identify and reach our clients' target audiences. Herdify's platform leverages behavioral data to map out high-impact communities, allowing us to tailor campaigns to locations where brand influence is strongest, using this data in conjunction with other planning tools has enabled us to reduce acquisition costs and achieve higher engagement rates for brands using the platform.
Having worked in media planning for over 15 years, Herdify is a game-changer for driving results with precise, data-backed location targeting. Review collected by and hosted on G2.com.
Create a loyalty and rewards points program
Also listed in Loyalty Management
Smile.io is one of the first apps I integrated into my website hosted by BigCommerce and I've loved using it the last few years. The ease of integration made it one of the first apps I used when I built my website. It helps with customer engagement and retention since they are able to sign up, earn, and use their accumulated points so easily. My products are on the high end of cost and not a product that is used often meaning customers may not purchase from me more often than once a year even! But with Smile.io, I have noticed a lot of return customers which is very important to me in my business and industry! They also have excellent customer service when needed and I plan to use Smile.io for many years to come! Review collected by and hosted on G2.com.
We are an online reputation management service agency, dedicated to the ongoing success of your business. Our team is young enough to know what's what in the current industry,
The streamline to make a post and to get a review that can be showcased on multiple social media platforms is nice. Review collected by and hosted on G2.com.
Great Recruiters is the leading experience & reputation management platform for the recruitment industry. We make it simple to collect reviews and promote your brand.
Also listed in Experience Management, Staffing, Enterprise Feedback Management
I've been using Great Recruiters for a while now, and I honestly can’t say enough good things about it! As a recruiter for a smaller, locally & women owned healthcare staffing agency, this platform has been an incredible resource for me to build trust and credibility with current and potential nurses. A huge plus, is that the start up & website is super easy to navigate & very user friendly!
What I appreciate most is how easy it is for nurses to leave feedback after their assignments. It’s so rewarding to see them share their experiences, and the reviews truly help me highlight the positive, personal relationships we strive to build with our travelers. Whether it’s praise for our agency’s support or a testimonial about a seamless assignment experience, the reviews give prospective nurses a real sense of the value we offer. Not to mention - I enjoy the constructive criticism/feedback so we can continue to grow as a company & as individuals.
Great Recruiters has really helped me stand out in a competitive industry. The ability to collect and showcase real-time feedback not only builds my reputation as a recruiter but also boosts the reputation of our agency overall. Healthcare individuals feel more confident knowing they’re working with a recruiter who genuinely cares about their needs and listens to their feedback.
The customer service & interaction with each and every corporate team member of Great Recruiters is out of this world! They each make me feel seen, valued, & heard, while going the extra mile to ensure we are satisfied with our experience as a company at Great Recruiters. Every conversation is professional, yet laid back & I never feel as if I am bothering them!
Overall, I highly recommend Great Recruiters to any recruiter, especially in the healthcare industry. It’s a fantastic platform for fostering trust, building relationships, and growing your business. It’s definitely been a new key factor in helping me connect with amazing healthcare individuals and creating lasting partnerships! Review collected by and hosted on G2.com.
Everything you need to run your loyalty program
Also listed in Loyalty Management
Our members enjoy earning points and have perks to use at our Center! From a business perspective, we enjoy being able to customize the points, perks, and check-in challenges Perkville offers! We have started to use the referral piece of Perkvile to help drive our membership numbers too. The Perkville support team is quick to respond and always happy to listen to ideas we have that are specific to our facility. Review collected by and hosted on G2.com.
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like Europe
Also listed in Customer Communications Management, SMS Marketing, Live Chat, Feedback Analytics
This is a company where you are appreciated not only as a business owner, but an employee and collegeue Review collected by and hosted on G2.com.
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get pa
Also listed in Conversational Support, SMS Marketing, Automotive Marketing, Conversational Marketing, Chatbots
I like that I can text customers and message our team individually or by groups in the same platform. I love that every call and text is recorded in Podium. It makes it easy to see what other employees have said to a customer and be in the know. I also enjoy the reporting to see how we are doing with our response time. Podium also allows us to efficiently respond to customer reviews, saving time by preventing us from going to another platform. I use Podium several times a day, every day. When I had to reach out to customer support for assistance, they were very attentive to my needs. It is nicely integrated with our reviews and makes sending out promotions easy. Review collected by and hosted on G2.com.
RightChoice.Ai is an all-in-one software that helps businesses manage their Google Business Listings and manage end-to-end online presence. The software uses advanced Ai drive
Also listed in Store Locator, Local Listing Management, Online Reputation Management, SEO Tools, Multi-Location Marketing Platforms
I recently had the pleasure of using RightChoice for my business and I couldn't be happier with my decision! The team was professional, friendly, and genuinely cared about ensuring I had a positive experience.
What stood out the most was the quality of the product or their customer support is fast and supproting. They truly went above and beyond to meet my needs and the results exceeded my expectations.
The tool is too good to use and provide more understanding about how GMB works. Review collected by and hosted on G2.com.
Your company's reputation is everything. We provide software designed to help businesses build and promote a 5 star reputation online.
They really know how to do this. I have worked with various firms over the years and some were just horrible. I found one company wasn't even sending out review requests to more than 2% of our clients! After cutting them, we met Zach and his team at Liftify. They were able to set up copy and automations that instantly increased our rate of sending reviews and increased to conversions of those sends multiple times over. We now have 10s of thousands of reviews across our system in North America.
They have also continued to inovate as our relationship carried on. New filters, new tools, Ai assistants and review replies. I can filter or I can run full throttle. I can do it myself or I can have them do it for me. Integration was taken care of by them with no heavy lift on my side. We are sending out review requests weekly.
Best of all, they deliver on every promise. They are honest about how long things will take and they walk the walk. These guys can scale to any size operation. I am talking to you, large enterprise business decision maker. This is your team right here. DO NOT HESITATE! Review collected by and hosted on G2.com.
EmbedReviews is a platform for managing Facebook Reviews. It allows you to generate and display Facebook reviews on any website. It can get all the Facebook reviewers and setu
Also listed in Online Reputation Management
I have tried many tools for adding reviews to my website and only EmbedReviews fulfilled our needs. The easy integration has allowed us to make it work on our custom made eshop without any difficulties and because it can also sync reviews from Facebook we didn't lose any reviews that we already managed to collect over the time, which is another great benefit that we were looking for. The support from the EmbedReviews team is also great and they quickly answered all our questions. Review collected by and hosted on G2.com.
Best in class customer content marketing platform. Enables high growth retailers to capture and showcase all types of customer content including ratings, reviews, profiles, ph
Also listed in Online Reputation Management, Survey, Loyalty Management
Okendo has been brilliant for us so far. The implementation team have been great in getting us setup and helping us display product reviews at key touchpoints across our site. We've also seen a 4x uplift in conversion when a customer views our review widgets. Review collected by and hosted on G2.com.
Cello is the world’s first user-led growth platform that helps businesses to harness their most passionate users to drive word-of-mouth growth at scale. Our platform allows an
Also listed in Loyalty Management
As a head of marketing, finding efficient tools that streamline our operations and enhance our marketing strategies is crucial. Cello has been significantly reducing customer acquisition costs through its referral platform. The implementation was fast, and the platform required almost zero maintenance, allowing us to focus more on strategy and less on technical details.
Cello's platform has substantially impacted our marketing efforts. It has made our referral process more effective, turning our users into a robust growth channel.
Moreover, Cello's support has been nothing short of human and caring. They are continuously helping us optimize our referral programs and improve performance metrics. Review collected by and hosted on G2.com.
Written reviews are old tech, unsharable and 30%+ are fake, costing businesses billions. Drive your brand trust, awareness and sales by automating customer video reviews today
Also listed in Review Management, User-Generated Content
We loved using StoryTap's simple and effective recording experience! Building new web embeds and new Storylines are are easy and user friendly. We had a great time working with Jenny, Andrea and the StoryTap team. Review collected by and hosted on G2.com.