Network User Monitoring Software

I wish there were more reports, and that you could pull data from a PC with a script, and dump it into a report. Other than that, the platform is solid.

Edit: While there is not a baked in system, I have started using a custom field to grab the data that I want, then use device search to export a CSV report with said data. I would still like something more purpose-built. Review collected by and hosted on G2.com.

We were struggling to monitor the uptime of networking equipment. Ninjas NMS keep track of this for us, and reports us when uptime is an issue.

We were having trouble keeping PCs and Servers up to date on their Operating Systems. Ninja now takes care of patching and has never failed us.

update 5/15/2024

We used to run scripts for security remediations manually for WORKGROUP systems and with GPO in domains. We found these to be time-consuming and clunky, respectively. Ninja allows us to orchestra scripts across the system in seconds. The same issue was had with software installation, but that is now shifted to ninja.

We used to rely on user-reported issues to keep PCs running smoothly. With Ninja, issues are detected and automatically remediated. Issues that cannot be remediated automatically are ticketed to us, and we can work on it as needed. Additionally, computer optimization is now automated, and devices rarely see slowness due to uptime, corrupted system files, or bloated temp folders.

Update 2/13/2025

Patching system imporvments not only continue to solve our problem of patching, but have improved our ability to track and monitor patchign life cycels, solving the issue of "not knowing" where problem devices are. Review collected by and hosted on G2.com.

• Initial setup can be a bit daunting, but customer support is helpful

• Current password manager, while functional and secure, leaves a lot to be desired. Speciifcally: the user interface is a bit clunky; there is no native Apple Silicon version of the password manager; search, while functional, is extremely clunky because it doesn't allow you to view a static list of search results, but only a small drop down menu that disappears the minute you click on a result; the browser extension mostly works well, but fails pretty spectacularly on certain websites.

• No easy way to manage printers without either a dedicated on-site print server or a cloud based solution. This means you need either to keep an on-site server (one reason to use JumpCloud is to eliminate the need for any kind of on-site server), or pay for another cloud-based service. Review collected by and hosted on G2.com.

• JumpCloud is replacing an existing Windows 2008 server that is acting as a Domain Controller, Active Directory Controller and print server

• Used for both Mac and Windows device management (MDM), making it easy to push out profiles and execute remote commands on a computer.

• Password management

• Single Sign-On solution, integrating directly with Google Workspace Review collected by and hosted on G2.com.

Because we use Trello, we need to use two tools, Trello + Hubstaff, it would be great if we had everything in one single place. Review collected by and hosted on G2.com.

We have a better understanding where our money is going, which helps us to better scope projects and increase our profit margins while keeping a healthy work-environment. Review collected by and hosted on G2.com.

The complexity in setup and configuration. For organizations without a dedicated IT team, setting up Entra can be challenging and time-consuming. Review collected by and hosted on G2.com.

The way I can create a user, add them to a group, and prepare everything so that my employee only has to log in and create a secure password is very convenient. It used to be very difficult to manage all of this. Review collected by and hosted on G2.com.

While Atera offers a robust set of features, the reporting tools could be more customizable to meet specific business needs. Additionally, while customer support is responsive and helpful, implementing new feature requests or updates can take longer than anticipated. Lastly, the platform would benefit from more granular controls in workflow customization to cater to complex environments. Review collected by and hosted on G2.com.

Atera helps us manage and monitor our clients' IT environments seamlessly, addressing issues before they become critical. The RMM capabilities ensure real-time device monitoring and proactive alerts, significantly reducing downtime. The automation of ticketing and troubleshooting has saved us countless hours, improving both response times and client satisfaction. Additionally, Atera's flat-rate pricing allows us to scale our services without worrying about unpredictable costs, making it an invaluable tool for our growing business.

The integration of PSA features has streamlined our billing and reporting processes, ensuring transparency and efficiency when managing client accounts. Overall, Atera has improved our operational workflows, enhanced customer relationships, and allowed us to focus on delivering top-tier IT services. Review collected by and hosted on G2.com.

The only dislike I have with it (and this is not Jamf's fault, it's an Apple limitation) is if you have enabled FileVault, there will be two logins when you turn the computer on. You will first need to unlock the hard drive with the FileVault password, then enter your Entra ID credentials. It is for this reason that I mostly use it for lab environments or other shared desktops.

The double login only occurs after a restart, so it's not really that much of an inconvenience to be honest. Review collected by and hosted on G2.com.

It gives you the ability to seamlessly log onto the local computer with Entra ID or other IdP credentials. Review collected by and hosted on G2.com.

The complexity of Pandora FMS requires a certain level of experience to be able to use it correctly. Review collected by and hosted on G2.com.

It facilitates the management and administration of the system and network infrastructure, including the generation of reports, this allow us to save time and effort in the management of the same and guarantees an excellent performance for our servers. Review collected by and hosted on G2.com.

One downside is the rigid idle time settings in an education setting where employee might be taking breaks between sessions the tool sometimes logs them as inactive even when they are still working. A more customizable threshold for idle time would be ideal. Review collected by and hosted on G2.com.

We360.ai helps us manage remote employees more effectively by providing visibility into their activity levels.This is especially important in an online education environment where we rely on staff productivity. The tool helps us streamline operations and ensure our team is working efficiently which directly impacts our course delivery. Review collected by and hosted on G2.com.

Nothing, I don't dislike anything about Okta. Review collected by and hosted on G2.com.

Okta is helpful in terms of managing minimizing tabs as we no longer need to login multiple times for each tools and makes our workflow more organized. It increases productivity by lessening time in opening tools.

The problems that Okta is solving and how it's benefiting me is that it's a one-step sign in for most of the tools that we use in work such as Kustomer, Ujet, Guru, Playvox, etc. Additionally, it is beneficial with our daily work as we don't have to input our credentials every single time when we need to use and log in to the apps integrated into it.

Haven't got the chance to contact support yet as I haven't encountered any issues for the past 9 mnths I've been using this tool in our company. Lastly, the user interface (UI) is intuitive / has user-friendly setup which makes the experience when utilizing it always smooth and seamless that basically makes it designed with usability in mind. Review collected by and hosted on G2.com.

I have no complaints about this product, the only detail is that when you open it from a mobile device, the web interface does not adapt to the size, it is very difficult to manipulate it remotely Review collected by and hosted on G2.com.

It allows ME to discover all the computers that are connected, the health status of each network segment, available hosts, even if you have dhcp configured, this tool allows you to set an ip with the mac of a computer, this is very useful in this type of environments Review collected by and hosted on G2.com.

The app is a bit slow sometimes, but nothing that really disrupts our work. The developer is working on improvements all the time, new features are added all the time as well. Review collected by and hosted on G2.com.

It helps us keep an overview of guest users, get NDAs from externals with no manual efforts at all, regularly check whether they still need access and remove guests if the collaboration has ended. Review collected by and hosted on G2.com.

Network switch configuration part can be made more pricise so that configuration management can be made more easy. Review collected by and hosted on G2.com.

Entuity shows me a clear map and connectivity of my network devices. I can easily identify any cable cuts. Review collected by and hosted on G2.com.

Struggle to answer this, there's normally a solution to any problem I throw Orchestry's way.

A slight downside from a Europe point of view is that the main support contacts are based in US or Canada which can add a slight delay in service requests. I would say however even that is mitigated by the awesome Knowledge Base. Review collected by and hosted on G2.com.

Orchestry simplifies collaboration with Microsoft 365 tools by ensuring a consistent experience across sites, teams, and channels, making it easier for end users to learn and adopt. It assists organisations in designing effective workflow approaches using these tools and provides robust reporting capabilities to identify and resolve issues promptly.

This transformational impact provided by Orchestry allows our clients to seamlessly map existing processes to new tools, empowering them to delegate responsibilities to process owners efficiently. As a result, clients experience enhanced productivity and streamlined operations, driving significant improvements in their overall business performance. Review collected by and hosted on G2.com.

For the moment, I haven't found any drawbacks. Review collected by and hosted on G2.com.

It guarantees me a completely stable network. Previously, I had many wifi problems, when working with a large volume of data for my job, my NAS server did not function as smoothly and reliably as it does now. Review collected by and hosted on G2.com.

There are no cons in my overall outlook and experience with Pulseway. Review collected by and hosted on G2.com.

The problems Pulseway solves the complicated solutions other providers offer, with Pulseway is a easy all-in-one online platform to resolve all my clients endpoints in my daily managing services. It benefits my company in resolving the issues quick with ease and when I have questions or require additional help Pulseway (my direct Pulseway Account Manager - Sean) is always there to help me out. Review collected by and hosted on G2.com.

While Netdata is a robust monitoring tool, its integration documentation could be more user-friendly to accommodate users with varying levels of technical expertise. Additionally, certain compatibility issues, such as with Litespeed webserver detection on specific server setups, highlight room for improvement in ensuring broad system compatibility. Review collected by and hosted on G2.com.

Netdata addresses the critical problems of complex monitoring setup, scalability issues, and the intensive time investment required for manual configuration and maintenance of monitoring systems. By automating service discovery and providing real-time, granular insights into system performance, Netdata significantly reduces the operational overhead associated with monitoring a large and growing infrastructure. This automation and efficiency have been incredibly beneficial, allowing my team and me to focus on strategic initiatives and business growth rather than being bogged down by the day-to-day management of monitoring tools. The benefit extends beyond time savings, enhancing our ability to quickly identify and resolve issues, thereby improving our service reliability and customer satisfaction. Review collected by and hosted on G2.com.

Would be great if they could link this to Control4 systems. Review collected by and hosted on G2.com.

Residential home with extensive home control features (Control4) - lets me know if important devices have crashed etc. Review collected by and hosted on G2.com.

Zygon is a good tool and we don't have anything negative to say about it Review collected by and hosted on G2.com.

We have to maintain our app inventory, review user access, activate/deactivate our collaborators' accounts for our ISO20071 certification and Zygon is the right tool! Review collected by and hosted on G2.com.

The only downside about Cakewalk is that if you're looking for a SaaS management tool, this won't fit the bill for you as Cakewalk doesn't integrate into individual applications to grab user lists or automatically revoke or provision access. However, as a result of this, unlike many competitors Cakewalk is much easier and quicker to implement, and you won't need to spend 6-12 months setting up clunky processes which vary depending on the level of integration with the product. Review collected by and hosted on G2.com.

Cakewalk is solving JML and access management for us.

Our company used a spreadsheet to track user access and privileges for many years, however as we've grown it's became more and more unsuitable for our scale, while simultaneously becoming less and less accurate due to how SaaS ownership is spread throughout our business. We attempted to use a competitor to Cakewalk, however we quickly became bogged down in over-complexity and extremely poor support that failed to understand our requirements.

In contrast, Cakewalk has been absolutely fantastic. The team there understand that many modern businesses today already have umpteen different platforms that employees need to memorise, and forcing staff to use yet another platform is not the answer. Instead, Cakewalk allows employees to request access to a service via Slack, and access requests are then sent onto whomever needs to action the request via a Slackbot. This allows almost the entire access request flow to be managed within Slack, with the exception of actually adding the user to the service. No more updating columns in spreadsheets!

Cakewalk also helps us track and reduce shadow IT by using their Chrome browser extension, which logs when users log into sites they haven't been recorded as having access to, and then asking them if this needs to be recorded - this works even if the site hasn't been previously tracked in Cakewalk.

The team at Cakewalk have been enormously helpful while we've been getting set up, and it's always a great feeling when you know you're speaking to someone there who cares about the product and the experience for users. Review collected by and hosted on G2.com.

So far, I have not found anything to dislike about Rippling. Review collected by and hosted on G2.com.

Rippling is solving the complexiities that sometimes come with the onboarding experience for new hires. It also remedies maintenence/efficiency issues by streamlining software updates to employee devices and having all HR features in one place. Review collected by and hosted on G2.com.