Hospital Management Software

I actually do not have any complaints right now. It is very affordable and I love the option for integrated HIPAA compliant telehealth! Review collected by and hosted on G2.com.

Cost! I am very new to starting up my practice so with a very smal budget for my own EHR, this was the best option by far. I actually prefer it over a more expensive one that I had a free trial with. Review collected by and hosted on G2.com.

Sometimes, the features don't work as advertised, which can be frustrating. It often takes a long time to identify what’s causing the feature to be non-functional or unresponsive in real time. Review collected by and hosted on G2.com.

It helps to organize all the clients and caregivers in one site, as coordinator I am able to view each of our franchisee's sites, to evaluate if they are running their businesses processes as directed by the National Team. Review collected by and hosted on G2.com.

There is nothing to dislike about this software. All its features perform very well and I am fully satisfied with this software. Overall experience was good with this platform. Review collected by and hosted on G2.com.

I didn't face any problem using this software, It is very user friendly and if there is any issue its customer support is excellent. Its reminder feature is very benificial, i like it very much. Review collected by and hosted on G2.com.

I do not dislike anything about spry! The only feature I would like to be added is something automated to tell me if the insurance the patient has is something that needs a referral or authorization after eval. Review collected by and hosted on G2.com.

Problems I had prior to using SPRY included- too much time to document, having certain fields in document that were required to fill out prior to signing note, billing, scheduling Review collected by and hosted on G2.com.

Verveware is fulfilling our requirements so there is nothing to dislike. Review collected by and hosted on G2.com.

Verveware made our EVV working smooth and faster. Its helping our company's scheduling, Billing & payroll process smooth and faster. Review collected by and hosted on G2.com.

Although primary interface is simple and easy to use, it hasn't been updated in years and probably could use a "face-lift". Also, company management needs the ability to send messages to caregivers directly through the app. That would be a very important enhancement. Review collected by and hosted on G2.com.

CareSmartz solves the need to track our caregivers' schedules, manage treatment of our patients and adminstration of our company's payroll and billing. Review collected by and hosted on G2.com.

My only complaints are: need for secondary billing to save time, need for ROI intergrated in the system to save time, option for admins to add and remove clients for providers, and option for admins to be able to download and send records as needed! All of this would save me (as the owner) so much time! Review collected by and hosted on G2.com.

Saves so much time billing primary claims and making sure notes and treatment plans are done timely! Also excellent for bookkeping and tracking revenue! Review collected by and hosted on G2.com.

I wish they were still partnered with NextGen EHR. Review collected by and hosted on G2.com.

We had no choice for merchant services. Rectangle Health offered a bridge solution for us when we had no idea what we would do next. Review collected by and hosted on G2.com.

• No dedicated mobile admin app and a non-Responsive Design website makes it difficult to manage tasks on the go

• Certain UX issues - e.g. non-standard date picker, which doesn't allow keyboard input; limited flexibility in scheduling shifts (e.g. only 15- or 30-minute increments possible)

• Managing recurring shifts could be smoother – requires lots of clicking around

• Split shifts are confusing and don’t reflect as expected in the carer app or timesheets

• Other minor but noticeable issues: apostrophed contact name formatting errors <> Xero, lack of automatic syncing with Xero for staff details, and small UI bugs in the app Review collected by and hosted on G2.com.

1. ShiftCare has significantly reduced the time spent on scheduling shifts, managing staff, and handling payroll. The integration with Xero allows for seamless invoicing, reducing manual errors and making payroll much faster and more accurate.

2. The ability to easily adjust license seats up and down, and assign shifts helps us manage an ever-changing team efficiently, without the need for complicated processes or external support.

3. ShiftCare’s platform allows us to keep clear records of shifts, notes, and communications, ensuring transparency and compliance and making it easier to manage staff and client interactions. It also helps with staff handover – crucial in an industry with such high turnover and casual employment.

These improvements have helped us reduce operational costs, minimise human errors, and free up more time to focus on delivering quality care. This has enabled us to scale more effectively while ensuring that administrative processes don’t become overwhelming, especially as the sole company director running the show. Review collected by and hosted on G2.com.

Multiple LLCs can be tricky to implement. If all of your locations follow the same logo, branding, names, this is not an issue. We have locations with different business names, logos, and share 1 AMD office key. Phreesia wasn't built for the level of granular customization. Review collected by and hosted on G2.com.

Phreesia is helping us streamline patient intake, improve operational efficiency, and enhance the overall patient experience. By digitizing and automating the check-in process, it reduces administrative burdens for our staff and minimizes errors. The platform also provides powerful analytics that allow us to track performance metrics and identify areas for improvement. This has not only saved time but also enabled us to make data-driven decisions that positively impact both our patients and our business operations. Review collected by and hosted on G2.com.

I can't think of anything I dislike about Therap. Review collected by and hosted on G2.com.

I think the dashboards are a great improvement and am excited for the AI interface for qa. This will help staff and providers ensure all needed documentation is completed. Real time saver! Review collected by and hosted on G2.com.

It was very expensive and everything was ala carte, which made it more expensive. In addition, because it was so physical therapy user-friendly, it made it difficulty to integrate personal training and massage therapy service providers into the software. Review collected by and hosted on G2.com.

WebPT solved the problems of providing a reliable clinical documentation, scheduling, and billing service for physical therapists. Review collected by and hosted on G2.com.

Some users find initial setup & customization complex. Reporting system can be antiquated, not geared towards CMS reporting requirements. Less user-friendly than desired. It's important to note that while these may be common complaints, the overall satisfaction with MicroMD PM is generally quite high. Review collected by and hosted on G2.com.

MicroMD PM is designed to streamline and automate many of the administrative tasks associated with running a medical practice, such as scheduling, billing, and revenue cycle management. This can help free up staff time to focus on more important patient care activities. SO, I don't think to need any improvement required as of now from my side. Review collected by and hosted on G2.com.

not much, at times updates happen very often, and we always see huge potential in every new feature, which causes a lot of changes, but hey those are good changes Review collected by and hosted on G2.com.

Over the years there has been a few things that did not work for our agency, but Alora fixed all. Currently Alora team helping us out to be in the best comliance with CMS utilizing Living Plan of Care Review collected by and hosted on G2.com.

It has some bugs to work out, it doesn't always load, it's slow, it kicks me out. Review collected by and hosted on G2.com.

The scheduling is awesome and easy to use Review collected by and hosted on G2.com.

The Corporate login, allows you to toggle between locations you would just have to enter your password each time, The workaround was to have Google save the password, which eliminates the issue. Aaniie, does a good job at coming up with different workarounds Review collected by and hosted on G2.com.

The employee visit verification, Being able to keep track of our care staff credentials, and customizable reports to fit our needs. Review collected by and hosted on G2.com.

I would like to be able to run more inclusive reports. A lot of the reports available, you have to piece together. They do have options for this at an additional charge, but if you do not want to spend that extra money for this feature, then you are left to run multiple reports. Review collected by and hosted on G2.com.

I have used many different medical systems, and this is by far the best for billing and reporting. Review collected by and hosted on G2.com.

There are not many problems that I am currently solving with AdvancedBilling but there is a team that can help you via phone or chat. There are some issues that I would like resolved faster than they are resolved but that is more of a me issue than an advancedBilling issue. Review collected by and hosted on G2.com.

1-I wish there was a way to sort through payments when paying independent contractors. 2-I would also like to see an option where its only 1 or 5 users - i typically pay for 5 when i only need two due to being on my own with a biller - its a great website but to have to pay so much for only needing two users is getting old. 3-Its also a slower response time on getting help. Used to be faster - and while i know you have grown your response time has lagged and that's not great for someone that pays so much and needs help quickly. 4-I do with that when you move a client to another date on calendar that its tracked and it counts with the # of visits used. 5- i wish that you could be notified of tracking info in a better way - its almost like you have to know what to look for in order to look rather than it be brought to your attention in case you forgot. Review collected by and hosted on G2.com.

See previous screen where i listed them all out. Review collected by and hosted on G2.com.

Claims business rules configuration extremely complex.Perform Pricing and Risk Management Review collected by and hosted on G2.com.

Enhanced interoperability to facilitate data exchange and integration with other healthcare systems

Improved analytics and reporting capabilities for better decision-making

Enhanced member and provider portals for a more user-friendly experience

Compliance with the latest regulatory requirements, such as HIPAA updates Review collected by and hosted on G2.com.

Honestly, I only had a hard time adding new client's information in Generations and figuring out the applicable code for rates. None so far besides that hiccup. Review collected by and hosted on G2.com.

It handles bulk information of all clients and employees alike. It is one of the most accessible Homecare system ever built and very user-friendly. I also love how files are being generated from the system. Review collected by and hosted on G2.com.