Garage Workshop Software

Their customer support is quite bad, they don't know to handle lateness queries, and they have no knowledge on how to handle clients. Deel's interface also lags a lot, so they need to update their payment and services deadline, as it can show something and the outcome will be completely something different.

Also their way of reply is very generic, it always feel like I am talking to an AI vs having a conversation with an actual human being.

Another thing, I'd love if Deel is like wize were you keep your money for as much as you'd love to, and don't have to withdraw it within a limitation of time. Review collected by and hosted on G2.com.

Deel's strength lies in its ability to streamline international contractor payments. They offer a transparent fee structure, eliminating the uncertainties associated with fluctuating foreign exchange rates. This predictability in costs was particularly beneficial for our company, which employs a significant number of international contractors. Deel's efficient transfer process further enhanced our experience. Their swift transaction times ensured our contractors received their payments promptly, fostering a positive working relationship. Review collected by and hosted on G2.com.

So far, I have not found anything to dislike about Rippling. Review collected by and hosted on G2.com.

Rippling is solving the complexiities that sometimes come with the onboarding experience for new hires. It also remedies maintenence/efficiency issues by streamlining software updates to employee devices and having all HR features in one place. Review collected by and hosted on G2.com.

1. No alert facility if employee missed out morning punch in the mobile application.

2. Issue in calucation of PT slabs for some employees.

3. Sharing bulk letters is time tasking task. Review collected by and hosted on G2.com.

1. HR Policy, Handbooks, Leave request policy are now digitalized, now no calls or emails required to HR department.

2. Real time monitoring of some department employees who are working at remote locations.

3. Salary processing as per correct TDS caulcations are achived, previously we are more dependent on the manual effort.

Overall, this HCM smoothens our daily processess to a next level where we just want to chnage the configuration as required ans ystem will throw results accordingly. Review collected by and hosted on G2.com.

I have not found any downsides to Gusto yet. Review collected by and hosted on G2.com.

Having Gusto manage payroll, pay my business taxes and organize all necessary tax documents is a HUGE benefit... my business would not be successful without Gusto.

Even customer support goes above and beyond. I once asked for help changing hours per pay period and the customer support agent sent a very kind, detailed eMail with step by step guidance and arrows to highlight each section of that page. Once I saw the steps, it was quite intuitive, but I did not realize that the employee's name was a hyperlink and that was where all next steps were accessed. The agent was never patronizing or short on patience, and I hope that my profuse 'thank you!!' did a bit to communicate my deep appreciation. Review collected by and hosted on G2.com.

The down sides that we encounter lie within in the advanced inventory management. There is a need within our organization to exlude specific locations or customers settings from reorder point auto-calculate functions. We are very location specific and would like more options available regarding inventory management. Review collected by and hosted on G2.com.

NetSuite has allowed our company to grow and evolve. We are able to streamline process and ensure that we are staying ahead of the competition. Review collected by and hosted on G2.com.

The customer is good but the waiting time to have a chat with them can be reduced. Review collected by and hosted on G2.com.

• Faster processing times and a smoother flow of payments.

• Ensuring consistency between AP/AR and accounting systems.

• Clear visibility into outstanding invoices and payment status, which enhances efficiency.

• Industry regulations and standards. Review collected by and hosted on G2.com.

It is very difficult to understand how to work with Remote as a contractor when providing services as a company but residing in a different country.

Invoicing functionality misses drafts - whenever I quit the form of creating invoice my progress is not saved.

The worst thing that happened to me was automated invoicing: my employer has issued and paid an invoice automatically without my review - with a random number that messes up my whole bookkeeping and without a valid VAT number that is required in EU when working with b2b transactions between eu companies. Even though it is a communication issue, I have never seen employers to issue employee's invoices and it's just not how it should be done.

It is really easier to have an e-signed contract with any software available on the market and handle invoices yourself, if you are a company providing services in EU.

The mobile app is completely useless but it's installation is recommended in every corner of this software. I have installed it and it always redirects me to a mobile browser because something is not yet supported in the app. Review collected by and hosted on G2.com.

E-signed contract, payments Review collected by and hosted on G2.com.

At the moment we haven't found anything we don't like. Even if we think something is missing, we send it to support and they start analyzing whether they can implement something else or not. Review collected by and hosted on G2.com.

AutoLeap was a very important turning point, mainly because it made it easier to use the CRM by linking it to customer data. Review collected by and hosted on G2.com.

Nothing major, just two small things.

Sometimes I accidentally press "Clock Out" intead of "Clock In" in the morning which messes up the timesheet.

This can't be corrected immediately due to my user level so I need to contact my manager to fix it.

I understand the reasoning for user level restrictions but it would be good to have a way to fix small errors like this immediately to save time (maybe within a 5 minute time limit or something similar?)

Another thing I wasn't able to work out is how to log in to the mobile app (from the iOS store).

I entered my company name but it wasn't recognised, maybe our IT team need to enable something but it would be good if the onboarding process was clearer.

Thankfully the mobile site is easy to use so it's not a major problem. Review collected by and hosted on G2.com.

Allows me to record "Clock In" and "Clock Out" times quickly and easily which saves time and makes Timesheet management simple.

Simplifies payroll because I don't need to use a separate system to enter overtime and annual leave. Review collected by and hosted on G2.com.

Reporting is still a bit under what I want/expect but third party companies like Okctorocket and Changepoint can get the information fro you.

Inventory needs a revamp, but I've heard it's coming in the future. Review collected by and hosted on G2.com.

ease of use and transparency to clients. Review collected by and hosted on G2.com.

A dislike I have is that sometimes there are long hold times to get to Customer Support. Review collected by and hosted on G2.com.

RUN has been just what we needed for our Time and Attendance woes! The Time and Attendance feature punches our employees in/out, keeps accurate time records, and then transfers the hours right to payroll for processing. The Time and Attendance feature also lets us easliy schedule employees, track time off and attendance occurances. Review collected by and hosted on G2.com.

My only feedback is that we have some employees that need custom PTO award dates (outside of their anniversary or the 1st of the year) so builidng out an option to adjust that would be great. Although, this is a one of situation and specific to our company, it's not detrimental to our busienss Review collected by and hosted on G2.com.

We offer benefits to our team with ease, track pto and run payroll seamlessly. We are spending less time manually managing these areas and getting more time back to focus on the bigger pictures at our company Review collected by and hosted on G2.com.

My main dislike currently with Shopmonkey is the syncing with Quickbooks. After the update to 2.0 my inventory did not transfer over correctly so it is throwing my numbers off. This also makes it hard because if an item does not show up in Shopmonkey I have to go to Quickbooks to find the item and the price of it. I am the only one who can do this so it makes my job much harder. I also wish that the paid invoices and invoices themselves automatically transferred to Quickbooks instead of going to Accounting Link and then to Quickbooks. They are currently working on some of the issues but it all takes time. Review collected by and hosted on G2.com.

Using less paper and ink throughout the month. Helping with major organization issues from the past. Easier to search to see if tickets were missed throughout the month. Review collected by and hosted on G2.com.

The only drawback of keka is it's customer support is slow which should be improve in it. Review collected by and hosted on G2.com.

Keka has solved all the issues that is related to HR, which gives a lot of benefit to me as an employee. For example, accurate payroll processing and leave management allows tracking while requesting time offs smoothly for an ideal work-life balance. It has attendance logging as well. The self-service portals provide a view through which I can fetch payslips, leave balances, and personal information at my convenience. Ultimately, Keka is time-saving, error-free, and also more controlling for all kinds of HR-related tasks for me. Review collected by and hosted on G2.com.

I wish there was an "hours" setting that I could replace "units" with. I'm not selling goods, but hours of services. It feels a little bit off and I hope clients don't notice it. Review collected by and hosted on G2.com.

The bigest benefit is that it automatically makes new invoice numbers. I don't have to worry about forgetting and accidentily sending out two invoices with the same number. I also appreciate that clients can pay through the invoice itself using stripe, etc. Review collected by and hosted on G2.com.

While the user interface is generally positive, it sometimes feels too simple. Some areas could benefit from increased functionality and robustness to handle more complex scenarios. For instance, detailed time management and sheets are short on the platform. In addition, it's tough to understand the different departments and entities in Multiplier and which ones we are dealing with. More clarity regarding the organisational structure would make our lives easier at times. Review collected by and hosted on G2.com.

As an international federation, we need to hire employees from different countries, each with unique labour laws, tax regulations, and compliance requirements. Multiplier has taken on this burden by acting as the Employer of Record (EOR), ensuring we remain compliant and mitigating legal risks. From payroll and benefits administration to contract management and onboarding, Multiplier simplified these processes for us by providing a centralised platform.

As IFLA, we are not interested in setting up legal entities in foreign countries, which can be expensive and time-consuming. Multiplier eliminated the need for this by acting as the EOR, resulting in a more advantageous focus for us.

However, we believe the benefits for NGOs in terms of annual fees should be further explored and enhanced. We are not financially competitive and desired as some of the big corporate businesses out there. Multiplier needs to develop a more customisable and affordable product for NGOs. Review collected by and hosted on G2.com.

A couple of hiccups we experienced using Stampli arose when we made edits to a vendor or customer name in our QuickBooks system because Stampli treated the edited vendor and customer name as new vendors and customers.Therefore, the history of transactions in Stampli were only showing under the old version of the name. Stampli is currently unable to make the change on the backend to move the transactions in batches from the old version to the new. The only option is to manually open every invoice and make the change there; however, our company has hundreds of transactions for each and cannot go this route due to time and cost restraints.

The second issue we have is when we have hundreds of invoices received from vendors in the later part of a period and it takes our staff extra time to get the invoice through the entire review process, which the invoice ends up missing the cut off period for export in QuickBooks. The problem is we close our books in QuickBooks then we need to change the date of many vendor invoices in Stampli to the first of the following, open month. Again, we have hundreds of invoices in this case and would like to see a batch option in the future to make for a quick and easy change to all invoice dates at once.

Other than these two specific issues, we love Stampli and recommend the product to others. Review collected by and hosted on G2.com.

Providing ease of mind with invoice management Review collected by and hosted on G2.com.

Nothing to dislike. The team worked almost as an extension of our team, and configured everything for us. Even after we went live, they stayed connected on Slack, and resolved our queries. Review collected by and hosted on G2.com.

Zenskar solved our three major billing headaches.

First, it automated our PLG billing completely - no more downloading usage report, manually creating invoices. Second, it simplified our revenue recognition process, making our finance team much more efficient. Finally, it gave us the flexibility to handle both self-serve and enterprise customers through a single platform. Review collected by and hosted on G2.com.

Bank feeds are through Yodlee for Australian users - this can take up to a week to fetch new transactions, or, have to be manually refreshed with accounts protected by 2FA. This is an issue I have raised with our bank and Zoho, but seems to be taking longer than expected to resolve. This issue isn't the wort to have, just inconvenient at times. Review collected by and hosted on G2.com.

Zoho Books helped us move away from Xero, which as helped us integrate with a solid suite of apps to help us deliver products directly to our customers. Books is easy to grasp, highly secure and reliable. We have never had an issue accessing it, even outside of normal business hours. Review collected by and hosted on G2.com.

Because we use Trello, we need to use two tools, Trello + Hubstaff, it would be great if we had everything in one single place. Review collected by and hosted on G2.com.

We have a better understanding where our money is going, which helps us to better scope projects and increase our profit margins while keeping a healthy work-environment. Review collected by and hosted on G2.com.